Chevrolet Flat Rate Manual For Auto Repairs
'There were concerns from the dealer body regarding the labor times we publish in our labor time guide,' said Joyce Nolan, director of warranty operations for GM Service Parts Operations. 'Technicians did not feel we adequately compensated them.' Dealers' primary concern was whether GM was giving technicians enough time to become accustomed to working on new vehicles and enough time to adjust to jobs less frequently performed, Nolan said. The pilot - a collaborative effort between dealers and the factory - should address this concern because it will measure the time it takes technicians to work on new models, she said. In the past, GM developed flat-rate times in a controlled setting at a GM service facility. 'We would have technicians turn a wrench, and we would clock it,' Nolan said.
Here is how the pilot will work:. Straight time will be performed for all labor operations for several months after a new-vehicle launch. The only exceptions will be for pre-delivery inspection and paint repairs.
GM will study actual labor time for the most frequently performed labor operations - about 20 percent of the total - for three to six months to develop flat-rate times for its labor time guide. For other labor operations, GM will use straight time until it receives 25 warranty claims. It then will average the results of the 25 claims. The average time for each job will be published as the official flat-rate time in GM's labor time guide.
The pilot is expected to last about 18 months, Nolan said. GM already has used this method to develop flat-rate times for its medium-duty truck dealers. 'The times they came out with were very fair to both sides,' said Emil Beyer, president of Beyer Bros. Corp., a medium-duty truck dealer in Fairview, N.J. He is on the dealer advisory panel that helped develop the new flat-rate times. Beyer said the straight-time system resulted in flat-rate times about 10 percent longer than the times generated by GM's previous labor-time studies. The labor time guides manufacturers require for warranty work has long been contentious.
Dealers have complained factory time guides did not leave enough time for mechanics to complete various jobs, resulting in lower compensation for dealerships. The independent guides many dealerships use on nonwarranty jobs - such as Chilton's and Mitchell's - tend to give mechanics more time to perform the work. But when the factory uses the actual time it takes for a dealership technician to do a job to calculate flat-rate times, this settles the debate. Said Beyer, 'It is very difficult for the factory or dealer body to dispute those times. This has alleviated a lot of dealer complaints.' ATTENTION COMMENTERS: Automotive News has monitored a significant increase in the number of personal attacks and abusive comments on our site. We encourage our readers to voice their opinions and argue their points.
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Josh in Mckeesport, Pennsylvania said: I work at a Ford Dealership making 12 /h flat rate, I'm new to the field and I'm having a really difficult time making enough to pay my bills, there just is not enough work to go around and my boss keeps people, as well as our $100 an hour rate making every under the sun go elsewhere for service. This field is going down hill it seems more every day:( I just got the job in February and I'm looking for somewhere else already. Its getting to be very stressful. Ford has some of the poorest flat rate times. Go to another brand except and don't look back.
Chevrolet Flat Rate Manual For Auto Repair
Cars are harder to work on yet warranty flat rate keeps getting shorter for all manufacturers. Not fair to techs.
This is criminal and I wish there was a lawyer that would take interest in this problem. You are not alone. We are all in the same situation. Wrenches in Salt Lake, Utah said: I am new to the industry and recently got a job at a national chain as a technician.
The pay is flat rate, except the amount you are paid changes depending on your 'productivity'. So if you are not like 85% productive, meaning if you don't flag 85% of the hours you are clocked in, you don't actually make your stated flat rate. Is this common, or do most shops pay flat rate regardless of how 'productive' you are? My problem is that there simply isn't enough work coming through the door to be 'productive' enough. A ton of great points here.
I guess I'll weigh in too. I have been in the industry for 30 years and I hate what it has become. I've worked both independents and many moons ago, dealers. I have been paid hourly, percentage and, flat rate. Any way you slice it, the tech gets screwed. The better you get, the harder you work. I find that now shops want to hire sub standard techs to 'knock it out' and then the the master tech gets to clean up the mess under the guise of being a 'team player'.
Flat Rate Manual Online
I love difficult problems but, I also love getting paid for that. Something I can't stand is the fact that as a professional I have to be certified to work on A/C but, any idiot can walk into AutoZone and get a cheese whiz can of 134a. I am not a big fan of intrusion or regulation but, there should be some standard. Here in Colorado we have emissions testing and nothing else. When I lived in Kansas there was a joke of a saftey inspection. So here in Denver we have tons of cars blowing clean tailpipe numbers with paper thin pads and 1/4 inch play in the lower ball joints. In Missouri people run around hitting on 6 out of 8 and a marginally safe vehicle.
In Colorado, the state does the emissions test and the can take it anywhere for repairs. In Missouri shops did the inspection, which took about half an hour andpaid 0.2. When you tell someone they need pads, rotors, lowers and a tie rod end to pass they run to their buddy or some stooge on craigslist to get it fixed. I think that a person should have to be certified to buy at least saftey related parts. I am sure most of the posters here have seen some amazingly inept repairs done by DIYers and the shade tree crowd.
Free Automotive Flat Rate Manual
If ASE is such a badge of professionalism. Make it mean something. If carbon emissions is such a big deal. Make a national standard. It would make roads safer, air cleaner and drive up car count while weeding out serious hacks. Troy in Lincoln, Nebraska said: OMG!!!!!!!!!
I have been teching for 25 years, started commission at about year 4.never looked back!!! I have seen techs with their shortcuts, struggles and come-backs! There is a very simple cure.I have to make X amount of dollars to pay my bills. You must have the will to WORK!!!
You all need to grow 2 things.work ethics and quality of work!!! Grow the frick up.work in a productive manner.make damn good money!!!!! I have owned my own shop for 7 years, had 22 employees and still struggle to find help with good work ethics!!!!!!!!!! Problem with people these days, they think they should put in 3 hours work and get paid for 8!!!!!!!! I spend about 25 hours a week in the shop wrenching and bill out between 30 to 35 hours a week. But I am different than the 22 employees I have had, I come to work to WORK!!! Why don't all of you try that and see what kind of money can be made!!!!!!!!!
Bunch of wanna be Techs that are nothing but crybabies!!!!!!!!! GM is paying 14.2 hours to put 8 new pistons in a 4x4 truck, I would like to see you do that every day and make 40 hours a week. GM tech NC in Apex, North Carolina said: GM is paying 14.2 hours to put 8 new pistons in a 4x4 truck, I would like to see you do that every day and make 40 hours a week. I have seen some of these shops look for years and never think once about raising the wages up.When someone does finally come in they immediately start in with the 'You don't have your 2018 gas cap certification yet so we don't have to pay you!'
Or 'You only have 33 years experience and don't qualify for A level!' Routine.One dumbass told me that they worked on European cars occasionally and my 33 year resume at Ford, and GM didn't show any European car experience.He should walk in M/B of San Diego and see all the rookie kids they are charging people a $158 an hour for.They are all delusional!